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Employee Relations

Employee morale and motivation are key to success in running a 24/7 business.

  • Training  Not only do 24/7 employees require the normal training in job skills, but they also require training in how to manage the special personal challenges of the shiftwork lifestyle. The place to begin is management and employee training.
  • Union/Labor Issues  There is a higher proportion of unionized employees in 24/7 industries, and a history of failure to deal with the special issues of shiftwork can lead to longstanding mistrust and grievances
  • Work & Family Life Balance  Because work expands outside normal day time hours, and the off-duty hours can be out of synch with those of the employee’s family and friends, the issue of work-life balance becomes especially critical.