We demand protection, help, and information 24/7, and the service industries provide it around-the-clock. But directly servicing people and their needs around-the-clock is a high stress, high demand job where employee fatigue can undermine the mission performance expectations.
Media & Communications
TV, radio, newspapers, internet to meet the insatiable 24/7 demand for accurate information.
Police, Fire, Ambulance
Emergency services requiring expert and compassionate assistance on a minute’s notice, and where life and death may hang in the balance. Police, fire, and emergency medical services personnel are required to serve and protect communities around-the-clock. These high demand, high stress occupations can result in employee fatigue and burnout and can significantly undermine performance.
Frontline emergency services personnel require a comprehensive support program so they can continue to serve the public and cope with the fatigue and stressors of the profession. Often overlooked, a key component of any comprehensive support program is an efficient work schedule designed to reduce fatigue and stress and that provides education and support on how to manage a shiftwork lifestyle.
Printing
Despite many years of experience in shiftwork and 24-hour operations, the printing industry faces special challenges with the productivity and safety of its workforce – and does so in an increasingly competitive global market. This includes new competitors, new markets and the ever-cyclical roller coaster of demand and prices.
Traditional approaches to hiring, scheduling, and training no longer address today’s challenges and increased risks and liabilities. At the same time, the emergence of new products and processes and markets provides the chance to build human-centered high performance chemical processing facilities and 24/7 workforces from the ground up -- and avoid the costly engrained mistakes of the past.
How CIRCADIAN® can help you
For 30 years CIRCADIAN® has been helping companies in the service industry deal with the challenges of their line or work through the following areas:
- Shift Schedule Optimization: Through proportional staffing, schedules can be optimized based on demand (from 911 call volume), reducing idle time, overtime, and providing better public safety.
- Staffing Level Analysis: The optimal staffing level can be determined by an algorithm that provides a step-by-step analysis of the essential positions to be filled on each shift.
- Managing a Shiftwork Lifestyle: This on-site training program provides critical information to help employees deal with the challenges of working shiftwork, especially the night shift. Includes information on fatigue, alertness, sleep, nutrition, health, family/social life and more.
- Fatigue risk management systems: Comprehensive fatigue management programs will map out the course of action to maintain high safety standards while reducing costs associated with fatigue-related errors and incidents.